So you have a Galaxy S4 and even though you love it (because it is awesome) it seems to be having some issues. While the S4 is an impressive piece of technology, no tech is without its issues. These can include, but are not limited to: overheating, battery drainage, lagging, lack of memory, and connection issues. We are going to cover some of the simplest ways you can try to handle these issues yourself with some basic troubleshooting.
Galaxy S4 Troubleshooting
Here are some basic questions you should be asking yourself and adjustments you can make, that will help to create a much better Galaxy S4 experience.
What Connections Are On?
If your battery seems to be rapidly draining, then it is possible some of your connections like Wi-Fi and GPS have been left on. These are easy to disable, so it should be the first thing you check when you are trying to solve your issues.
Step 1: Swipe down from the top of the screen to pull down the screen that displays your Ongoing applications and connections.
Step 2: At the top there should be 5 icons, (Wi-Fi, GPS, Sound, Screen Rotation, and Bluetooth) Make sure that Wi-Fi GPS and Bluetooth are disabled by clicking on them. Bright green icon means ON, and grey icon means OFF.
Step 3: Hit the top right button that looks like 3 squares and two arrows. This will open up to all of your basic option switches. Disable anything that might be eating up your battery like Wi-Fi Hotspot.
What Apps Are Running & Installed?
Many people don’t realize that just because an app is not on your screen, doesn’t mean it’s off. Many apps will continue to run in the background after you close the main function. This can be a great help for phones that are lagging and overheating.
Step 1: Touch the settings button located to the left of your home button, then select “Settings” from the menu.
Step 2: Select “More” icon from the tabs at the top of the screen. From the more menu select “Application Manager” located under the “System manager” header.
Step 3: Swipe the screen until you reach the application list titled “RUNNING”
Step 4: Look through the list of applications and try to find applications that you do not need running while you are not using them. For instance some games stay running in the background in order to provide you updates and notifications from the game. Disable any applications that are not necessary, or uninstall them if needed.
While this may seem obvious to some, many people forget about the power of the internet. If your phone is having issues, then someone else has already that those issues. Get on Google and see if there is an easy solution that is specific to your issue. If it is something you can find instructions to fix, then go for it. If not, you might need to send it in to the company to get fixed. Remember that you should never do anything that might void your warranty before it is up.
Sometimes it is just best to do a factory reset on your phone in order to start anew. You shouldn’t do this unless you really have to, as you will lose everything saved on your phone memory. Anything saved on your SD card will remain intact though.
Step 1: Tap the settings button, then select “Settings” from the menu.
Step 2: Step 2: Select “More” icon from the tabs at the top of the screen.
Step 3: Tap the select “Back up and reset” below the “Backup options” header.
Step 4: Select the “Factory data reset” option.
Step 5: Wait while the phone reboots.
If you cannot access the normal menus on your phone, then it is possible for you to still do a factory reset using the physical buttons
Step 1: Ensure that the phone is turned off.
Step 2: Hold down both volume buttons, then hold down the power button until the phone boots.
Step 3: Use the volume keys to select “wipe” from the menu, and use the home button to select it.
After you’ve completed this your phone should back to just how it was when you first got it. Hopefully these steps will help you with any issues on your Galaxy S4. Remember, if your warranty is still intact, it is usually worth sending it in for fixing if the problem is bad enough.